Global Traveler Services (GTS), a comprehensive and exclusive travel assistance service (not to be confused with Emergency Travel Service) is available to Carlson Wagonlit Travel leisure and business travelers through a single phone call. This innovative program, administered by Carlson Wagonlit's sister company, Thomas Cook, offers access from anywhere in the world to a complete package of services, 24 hours a day, 365 days a year through highly trained consultants who speak over 30 languages.
Carlson Wagonlit Travel's Global Traveler Services is designed to aid you in any unforeseen circumstances or difficulties while traveling. It provides peace of mind while traveling in the U.S. or around the world. You will receive immediate action should you require assistance from any of the range of GTS services.
The following is a listing of the range of services you can take advantage of with GTS, along with a short overview:
Customer Care Services:
* Global network of doctors, hospitals and medical assistance providers. Travelers needing medical care while traveling can call GTS and be put in touch with local medical assistants who speak their language.
* Worldwide database of legal assistance providers. If you require legal advice while traveling, GTS can provide advice on local legal help. You can also send an urgent message to family and/or friends and assist with the transfer of funds if needed.
* Emergency cash transfers worldwide in as little as 10 minutes. If you should lose your wallet and urgently need some cash, GTS can arrange to have it replaced.
Lost or Stolen Services:
* Reporting and replacement assistance for travelers checks. If they're lost or stolen, GTS can help sort out the reporting process and assist with replacements.
* Assistance with reporting and replacement of credit cards. Again, GTS can assist with reporting and the replacement process.
* Lost or stolen passport/travel document assistance. Should a passport be lost or stolen outside the U.S., GTS can help you with procedures and directions to the nearest embassy or consulate. GTS can also contact relatives or friends if copies of any documents from home are needed.
Financial Services:
* Cash transfers, drafts, wires. If you need additional funds in the U.S. or around the world, GTS can arrange it.
* Foreign currencies. GTS can help if you need to purchase foreign currency.
* Travelers checks. They can also help you get travelers checks if needed.
Special Concierge Services (some of these services may require an additional charge, which can be paid for by credit card):
* Courier referral service. If you need to send a package while traveling, one call to GTS and you can be put in touch with a local courier company.
* Translation and interpretation services. GTS can offer help communicating in a foreign language.
* Global messaging services. Need help getting a message to loved ones, relatives or your office back home? GTS can relay a voice, fax or e-mail message on your behalf.
* Worldwide event ticketing. GTS can assist in securing tickets for events worldwide (subject to availability of course) through Ticketmaster.
* Restaurant referrals. Not sure where to go for dinner tonight? One call to GTS and they can point you in the right direction to satisfy your culinary desire.
Ready to join? Simply complete the form below and you will receive
your card and brochure within two weeks.