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Privacy Policy

What follows is Tangerine Travel's online privacy policy, which governs personal information gathered on our site.

Tangerine Travel's Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Tangerine Travel encrypts billing information wherever Tangerine Travel requests it. All Tangerine Travel agents and contractors with access to personal information obtained on Tangerine Travel web sites are also bound to adhere to this policy as part of their contract with Tangerine Travel.

Personal Information that Tangerine Travel May Collect Online
Tangerine Travel collects personal information online, including names, postal and e-mail addresses, phone and facsimile numbers, and billing information. Tangerine Travel may also collect business information from sole proprietorships that apply for membership and for program participation, some of which could constitute personal information, as well as personal information from individuals acting solely in their business capacity.

Tangerine Travel does not knowingly collect or maintain any personal information from children under the age of 13. In addition, no part of our sites are designed with the purpose of attracting any person under age 13.

How Tangerine Travel Uses Personal Information Collected Online
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, handle your complaints, and process billing and business requests related to program participation, and we will use such information to provide operational notices, in program record-keeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.

Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Tangerine Travel uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the Tangerine Travel sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

Problems or Complaints with The Tangerine Travel Privacy Policy
If you have a complaint about Tangerine Travel compliance with this privacy policy, you may contact us at tangerine@tangerinetravel.com. If we are unable to resolve your complaint to your satisfaction, you may elect to file a complaint.